How Do I Cancel a Scan Request?

You can cancel the scan request for an item by doing the following: 

  • Log in to your PostScanMail Account.  
  • Click on the requested mail item in your inbox. (The item's status will be "Scan Pending".)  
  • Hover over the More option on top 
  • Click Cancel Scan

Unless you have auto-scan on, mail items will not be opened and scanned until you request it. 

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