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Why am I being charged if I have not received any mail?

πŸ’³ Why Am I Being Charged If I Haven’t Received Any Mail?

Your PostScan Mail subscription begins on the day you complete your online sign-up β€” not based on when your first piece of mail arrives.

πŸ“… Subscription Start Date

  • You are billed from the moment your account is activated.
  • Your address is ready for use immediately β€” even if no mail has yet been received.
  • You may start using your subscribed address for business registration, mailing, or forwarding purposes right away.

πŸ“ Important Registration Reminder

  • Your online mailbox is active on day one, but certain features remain locked until your registration is fully completed.
  • Be sure to submit your notarized USPS Form 1583 and supporting ID documents promptly.
  • This ensures there are no interruptions to your service and that mail handling permissions are fully granted.

πŸ“ž Need Assistance?

  • Phone: 1 (800) 624-5866
  • Email: support@postscanmail.com
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