๐ฅ Users vs. Recipients โ What’s the Difference?
Both Users and Recipients on a PostScan Mail account will use the same mailing address and are required to submit a notarized USPS Form 1583 (Postal Consent Form) to legally receive mail.
Below are the key differences between the two roles:
๐ฉ Recipients:
- Receive all mail within one shared mailbox
- Share login credentials with the primary account holder
- Cannot make mail handling requests (e.g., scan, forward, shred)
- Can only receive mail on their behalf
- Ideal for families, roommates, or shared access situations
๐ Users:
- Have their own login credentials
- Mail is kept separate and managed in an individual user inbox
- Can make mail item requests such as scanning, forwarding, shredding, or recycling
- Ideal for businesses or organizations with multiple staff members needing independent access
โ ๏ธ Important Notes:
- A person or business cannot be listed as both a User and a Recipient on the same account.
- Every User or Recipient must:
- Complete their own USPS Form 1583
- Have it notarized
- Submit it with required ID documentation
๐ Mail received before the Form 1583 is completed and approved is at risk of being returned to sender and not uploaded to the mailbox.
๐ Questions?
- Phone: 1 (800) 624-5866
- Email: support@postscanmail.com