Yes — in most cases, your PostScan Mail account can be reopened. However, whether or not we can reopen your account depends on the reason for closure and the address location associated with your account.
📋 How to Request Reopening
To check if your account is eligible to be reopened:
- 📞 Call Support: 1 (800) 624-5866
- 📧 Email Support: support@postscanmail.com
Our team will review your account status and provide guidance on next steps.
📝 Additional Requirements
Depending on your subscribed address, you may be required to submit a new notarized USPS Form 1583 and supporting ID documentation to complete the reopening process.
For any questions or clarification, please reach out to our support team — we’re here to help!