How can I change my virtual address location?

If you need to request a change to your virtual address location, please contact our Support Team for assistance. Our team is available to guide you through the process and help ensure a smooth transition to your new virtual address.

Support Hours:

  1. Monday to Friday: 8:00 AM to 9:00 PM EST

    Our team is available throughout the weekdays to help you with any requests or questions related to changing your virtual address.

  2. Saturday: 1:00 PM to 9:30 PM EST

    Weekend support is available on Saturdays to assist with any concerns or changes you may need.

  3. Sunday: 10:00 AM to 6:30 PM EST

    For additional convenience, our Support Team is available on Sundays to help accommodate your schedule.

Contact Support:

  1. Phone: 1(800) 624-5866

    Call us during the listed hours to request a change to your virtual address. Our Support Team will guide you through the process and provide assistance to ensure your request is handled efficiently.

  2. Email: support@postscanmail.com

    Alternatively, you can email us with your request. Please include details about your current virtual address and the location you would like to switch to, and a support representative will assist you during our operating hours.